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I understand that Webroot does block PUAs by default, but I am not sure how expansive the block list is for PUAs in comparison to other vendors.

Even with whitelisting on, Webroot may still not block the installation of this particular file (because the orignal file is deemed safe, not the wrapped software attached).ĩ0% of the PC repair I perform is on PUA infested systems. This file is heavily packed with PUA programs that most AV vendors don't seem to block. One file example I've used is Utorrent.exe. Whitlisting has been one way I have been detering installation of most PUA files. I notice protection from these programs is hit or miss among AV manufactures (ESET seems to be the most strict). I am mainly trying to keep users from downloading and installing PUAs. I think when implementing correctly, whitelisting (good database from AV side of known files, password protected to keep users from installing.etc) is top notch for protection and would love to see this feature polished more! I believe blocking (unless deemed as a obvious malware file) should be the only thing Webroot does to unknown (Ruleblocked) files. Other whitlisting programs (Kaspersky:Trusted App Mode/Avast:Hardened Mode) only block, not mark them as threats. They are not considered threats and should only be blocked (not removed). Webroot came back and marked them as W32.Ruleblock.1 threats and asked to run a scan and remove these files. I tested some rare DVR remote viewing programs and blocked them. Please make it where each time the file is opened, the whitelist prompt pops up to warn the user.ģ. They may assume something is wrong with the computer. This almost seems as if (to the standard user) that the file is corrupt.etc. Once the file is blocked (choose "Block"), if the user tries to click on the file again, there is no prompt anymore. Blocking users from installing is great for a corperate/business environment to keep employees from downloading crapware.Ģ.

Currently any user can choose "Allow" or "Always Allow" with no restrcitions. Allow password protect to block installation of unknown files. The only thing I noticed that needs changing is:ġ. I love to use whitelisting when dealing with a click-happy user. Didn't even know it existed until I dug around a little. I love the feature to block programs unless whitelisted.